About us | Beserved

About Beserved

BeServed provides a 24/7 answering service from purpose built offices located in the beautiful county of Suffolk – equidistant from Norwich, Ipswich and Cambridge.

BeServed started trading in 2006 with a desire to use our experience in customer service, technology and business to make a positive impact on our client’s businesses and to ensure our client’s customers also feel the benefit of a first class service.

BeServed is a family owned business with strong family values, many of our customers have been with us since our inception, as have the majority of our PA’s. Trustworthiness, reliability and service are our primary guiding principles.

We are passionate about good customer service as it is key for all companies, regardless of their line of business, our people are chosen to provide the highest levels of customer satisfaction.

We ensure all calls are answered by our professional and well trained PA’s because we understand how important your calls are to your business. We take care of every call. We value our staff, our clients and their customers and support them at all times.

Our telephone answering services can provide your company with staff and office facilities at a fraction of the cost of supplying these same facilities in-house.

We will answer your calls in your company name whenever you need us to do so – 24 hours a day, 7 days a week, 365 days a year, just call us.


BeServed spends time with all prospective clients finding out exactly what their requirements are to gain an insight into the number of calls they are likely to receive and the nature of those calls. It is only at this stage BeServed is able to quote the right package which will be flexible, competitive and cost-effective.

BeServed is committed to providing value for money at all times.